Shape your successful future now
The distance learning Master’s degree in UX & Service Design M.A. qualifies you to become an expert in user experience. If you are passionate about customer satisfaction, and keen to develop first-class services, then this is the right choice.
You want to design user experiences to satisfy customers.
If you are passionate about designing user experiences to satisfy customers, our UX & Service Design (M.A.) degree programme is for you. With services accounting for around 70% of the gross value added (GVA) generated in the European Union, designing services to meet customer needs is becoming increasingly important.
In this programme, you will learn to develop interactive processes and features, as well as professional services. This programme is suitable for anyone who has completed a Bachelor of Arts degree and is enthusiastic about managing and designing user experiences to develop first-class services.
Please note that some modules in your degree program require the use of Adobe Collection, Adobe XD or a comparable software. If you do not have access to use the Adobe Collection or Adobe XD, we recommend a student subscription or the use of the public domain software gimp, Pixlr X, Photopea Online, Figma and Hotjar, etc.
You will become an expert in user experience and service design.
As an expert in user experience and service design, you will become skilled in designing the entire user experience with products, from material goods like furniture to services in hospitals and interfaces. Your goal will be to make services, products, and systems user- oriented and successful by researching and understanding user behaviour.
You will learn methods from both UX and service design disciplines and have the option to specialise as a UX designer or a service designer. Your expertise will be in demand in classic design and in UX design agencies or in the industry, where you will be able to develop user-oriented solutions for both product and service industries.
Service Design - Principles & Methods
6Design Research & Design Methods
6Design Systems & Designing in complexity
6Design Theory, Scientific Design Concepts & Design Science
6Project 1 - UX Practice-based Research
6Change Management (Engl.)
6User Experience Design - Principles & Methods
6Master Thesis and Colloquium
18General Business Administration (Engl.)
6Service Design - Principles & Methods
6User Experience Design - Principles & Methods
6Design Research & Design Methods
6Project 1 - UX Practice-based Research
6Marketing (Engl.)
6User Experience and Prototyping
6Design Systems & Designing in complexity
6Design Theory, Scientific Design Concepts & Design Science
6Project 2 - Service Design Research Based Project
6Change Management (Engl.)
6Master-Thesis
24Change Management
6User Experience Design - Principles & Methods
6Design Theory, Scientific Design Concepts & Design Science
6Project 1 - UX Practice-based Research
6♥ Elective module 1
6General Business Administration
6Service Design - Principles & Methods
6Design Research & Design Methods
6Project 2 - Service Design Research Based Project
6♥ Elective module 2
6Marketing
6User Experience Research
6User Experience and Prototyping
6Design Systems & Designing in complexity
6Project 3 - UX-Service Integration
6Master Thesis and Colloquium
30
UX/UI Design
User Experience in the Digital World
Study design and create user-centred products and services with high usability.
Design
Design Thinking: Problem solving through creativity
Study design and use design thinking to solve challenges creatively and innovatively.
You have high aspirations. And so do we. You can rely on the outstanding quality of our programmes. We are one of the few private universities that enjoy permanent state recognition. We are system-accredited – which means that the excellent quality of our degree programmes is guaranteed, as is the recognition of your degree.
The quality seal of the German Accreditation Council acknowledges the high standards of teaching and learning at our distance learning university. Moreover, we are entitled to use our tested quality assurance processes to accredit our degree programmes internally. You can therefore be sure that the degree you take will be up-to-date, application-oriented and methodologically tested. And you can rest assured that we plan, teach and assess according to certified processes.
Your Programme with 60 ECTS
Your Programme with 90 ECTS
Your Programme with 120 ECTS
*Pay less each month for a longer period of time - that's our financing proposal in the Flex 2 model. However, you can still finish your studies within the standard period of study if you wish. You then simply continue to pay after your studies until the total fee has been paid. The Flex 2 option is only bookable with residency in the EU and in Switzerland, Norway, Liechtenstein and the United Kingdom.
